Etrade customer service hours . New investors will find a lot to like at E*TRADE from Morgan Stanley. All entities are separate but affiliated subsidiaries of Morgan Stanley. com partners with customer experience Find 79 E*Trade in the US. The customer service is ABYSMAL. m. General questions are welcomed. It took hours to debug with ETrade. I am now wondering if anyone has any suggestions on how to reach an actual person at etrade. More about Morgan Stanley. Send us a fax: General fax number: 1-866-650-0003; From outside the US: +1-678-624-6950; Get up to $1,000 for a limited time 1. E*Trade's customer service has become so deplorable that I feel like filing a lawsuit against them for loss of time and suffering mental anguish. Welcome to Equitable's customer service page. 1 Log-On help for E*TRADE ETRADE Footer. Previous. I should E*TRADE customers can chat with a live customer service representative 24/7, send an email, access FAQs, or use a comprehensive language search engine to find information on the website. ADDITIONAL RISKS APPLY, PLEASE SEE SECTION 3 BELOW. 10 Etrade Customer Service jobs available on Indeed. Fidelity, get rid of this upvotes So I have a new account in Etrade. Today, Oct 10, 2023, called a 3rd time to get this fixed. | Read 401-420 Reviews out of 429 Join the 435 people who've already reviewed E*TRADE. Today I called again and it s says wait time is 30 minutes, now I am on wait for 41 minutes while typing this message and still no one is picking up my phone call. This is kind of ridiculous they manage people's money for a living how can their customer service be this shitty. I tried to contact customer service and was put on hold for over 2 hours. I had a follow-up question this afternoon, and have been on hold for 45 minutes so far. About Us Been calling etrade weekly, spending hours at times on hold. Contact Us. About Us Our goal is to help Redditors get answers to questions about Fidelity products and services, money movement, transfers, trading and more. Currently on hold with ETrade WE ARE NOT USPS CUSTOMER SERVICE - CUSTOMER SUPPORT QUESTIONS ARE NOT ALLOWED - please seek assistance from the US Postal Service for all package inquiries. to 9:30 a. Contact us at (866) 444-6001. Maybe if I call Fidelty customer service they can help get through to Etrade? Phone Email Address Website Socials Working hours Category Customer service info Additional information Common information FAQ Mobile applications Alternatives cpo@etrade. Power Etrade app is screwing up AGAIN today - misrepresenting my positions. You can chat with an agent on their live chat support page. Correct me 3 hours and 11 minutes wait from 10:45 AM on a Friday. We rely on our technologists around the world to create leading-edge, secure platforms for all our businesses. Services offered include common and preferred stocks, futures, ETFs, option trades, mutual funds, fixed Hours: 7am-10pm ET M-F, 11:30am-10pm ET Sat/Sun Members Online. Called on my work and personal phone. Lesson learned. " So I did call them, and I ended up sitting on hold for two hours with no response at all, and that's when I had to go to work, so I had to just hang up. Once you’re on the phone with a customer service representative, explain that you would like to reopen your closed account. Morgan Stanley Fund Services 1221 Avenue of the Americas, 5th The website says my account is restricted and I need to call customer service. Only reason why I haven’t deactivated my account bc I have a good amount of shares that I don’t want to give up. 2 I am surprised the customer service was american based and the guy was really helpful. Etrade customer service explained, very politely, that I'm an idiot and need to understand what it means to own a share of stock. Just got letter that Etrade is closing my 6 accounts. 5 hours on the phone, It's called tiering and it's the secret sauce for Etrade to service the customer they deem important vs the ones calling in to ask how to trade an option. About Us Etrade Customer Support from Overseas . Customer service is non existent, and I Same here. Join the 446 people who've already reviewed E*TRADE. That way intelligent investors don’t have to pay for those customer Extended Hours Overnight Session: 8 p. However, customers can trade specific ETFs 24 hours a day, five days a I wrote customer service no response. Although we can’t help here with specific account service issues, we can help troubleshoot and point you in the right direction. Discover steps to close an E-Trade account and troubleshoot common problems with the brokerage firm. Fee 75$ just to transfer my account to another brokerage. ET (excluding market holidays). I'm not a customer yet See what we have to offer. while I was using it and stayed down. Published on 16/08/2024 Local business hours Financial service representatives are available Monday through Friday, 10:00am to 5:00pm, GMT (except US Holidays). If you have $5k in there and don’t trade a lot, you’re getting robinhood levels of In this video, we talk about Is etrade customer service 24 hours USAIf you found this tutorial helpful, kindly show your support by giving it a thumbs up and Upload document: security upload forms, applications and other documents to Customer Service. Cons: 6+ Hour waits to reach customer service, crap web interface. Join the 440 people who've already reviewed E*TRADE. 2nd day in a row I've been on hold for hours and got hung up on. Have used them for 25 years and the last ywar they suck. You will wait on hold, be transferred, (true story) merged into other customers calls and then eventually they will disconnect the line for you to start the arduous process again. 5 hours before somebody finally answered. 2 Log on to manage your E*TRADE accounts and online trading. Australia 131 TGE (131 843) 8am to 8pm Mon - Fri (AEDT) Join the 453 people who've already reviewed E*TRADE. I also lost money on trades that I was already in. They need to hire more customer service reps. ) had been glitchy recently. 10 votes, 22 comments. I have been an etrade customer since the iphone was first released and calling in is always something I dreaded. E*Trade phone hold time is "more than 2 hours" according to the automatic voice greeting. E*TRADE from Morgan Stanley or Morgan Stanley Private Bank. I got a letter from the servicer the the account was past due. This is crazy. Customer service is our top priority. My money is being held hostage what can I do? Very frustrating. +1 678 624 6210 24 hours a day Employee Stock Plans 1-800-838-0908 From outside the US and Canada + 1 650-599-0125 Contact link Website: us. 100% or in any way officially Security Center. to 4 a. Date of experience: September 25, 2024 I've been trying to call e-trade customer service for 3 days straight each time being on hold for 2 hours. Monday to Friday 8:00 am to 8:00 pm ET. I have spent 10 hours on the phone waiting to speak to customer support but nobody ever answers. we can help troubleshoot and point you in the right direction. Note that supports live chat. They called me back and it got disconnected so that was that. After Horrible customer service. com and we'll help you to get started. Announcing a new core position option for your Cash Management Accounts: @CordovaTrades @etrade Lost a lot of money because I couldn't make a trade. But inbound calls are expensive when you factor in labor and other costs so they aren't going to staff up to shorten that to 1-5 minutes for customers who are considered "main street". Today I've been on hold for 53 mins and counting. com or call Customer Service at 800-387-2331. Asian Trading Services: 1-888-366-6888 Opens your phone app. 18 years old and have been dumping 100$ every month into FXAIX. Apply to Client Success Manager, Client Services Associate, Registered Client Associate and more! Our goal is to help Redditors get answers to questions about Fidelity products and services, money movement, transfers, trading and more. I called and wait time was 2 hours, and no email bucket for etrade customer service to send in a question. to 7 a. I’m only seeing limit orders available for extended hours. I'm losing money. Top 10 Customer Service Tips. Hours: 7am-10pm ET M-F, 11:30am-10pm ET Sat/Sun The E*trade customer service experience where you get to wait on hold for 30 minutes or 122 for live chat! My account was restricted over 2 weeks ago after I applied for margin trading. Whether it’s phone or live chat, it’s generally hours if one gets someone. More advantages for you. The customer service representative will likely ask you for some information to verify your identity. Statutory holiday hours Complaint resolution. If you are calling from outside the US or Canada, One of the worst customer service I’ve ever dealt with. | Read 241-260 Reviews out of 419 I’ve waited 4-5 hours over the last couple days. On top of the fact that all of their apps (Etrade pro, power Etrade, etc. Anyone else having nightmarishly long wait times to speak with someone in C/S? Learn about E-Trade's customer service, including how to resolve messaging issues and enable extended hours trading. More advantages for Banking products and services provided by Morgan Stanley Private Bank, National Association, Member FDIC. As a global financial services firm, Morgan Stanley is committed to technological innovation. for certain ETFs), in each case subject to holiday trading hours), carries Etrade sucks since the Morgan Stanley buy out I jumped to interactive brokers. About Us For Brokerage Services: Morgan Stanley Smith Barney LLC will investigate claims to determine the applicability of the Customer Protection Guarantee and restore to your account(s) applicable losses based upon an investigation of Upload document: security upload forms, applications and other documents to Customer Service. 3). Just contact our Beneficiary Services team below - and read this Benefiicary Services Guide for more info. And correct, no more electronic messages support. I’ve waited 2. To keep your account active, simply periodically log on to your account at etrade. 3 months ago ETrade placed a hold on one of my accounts for no reason. Open a new investing, retirement, or bank account with E*TRADE. Send us a fax: General fax number: 1-866-650-0003; From outside the US: +1-678-624-6950; See all FAQs. ET*, Sunday through Thursday. They obviously don't care about helping their customers so stop being one. com or by calling 1-800-838-0908 (+1-650-599-0125 from outside the U. You can call 800-387-2331 to speak with a Customer Service Representative about early withdrawals from your Morgan Stanley Private Bank CD account. About Us Security Center. Hours: 7am-10pm ET M-F, 11:30am-10pm ET Sat/Sun ETRADE’s new software platform was malfunctioning and I could not get a hold of them on the phone. Also lying is the new standard of customer service. Long wait times for customer service, no follow up ph calls when csr can't answer my is standard premarket trading time. My dad died 2 1/2 years ago and we're still getting the run around from Beneficiary Services. Open I was on hold for 3 hours before someone finally got to me. They are polite, But all they could do was email back office and wait. ET. Unbelievably terrible customer service and unbelievably long wait times. | Read 301-320 Reviews out of 388 Read E*TRADE reviews from real customers about the company’s investment portal, online resources and customer service. Hours: 7am-10pm ET M-F, 11:30am-10pm ET Sat/Sun Members Online. | Read 381-400 Reviews out of 419 Firstly, you’ll need to call Etrade customer service at 1-800-387-2331. to 10:00 p. I agree with them. S. List of E*Trade store locations, business hours, driving maps, phone numbers and more. Even willing to sell at a loss just so I NEVER have to deal with these jerk-offs ever again. I've waited a total of 12 hours to get someone on the line last week, they said they can cancel a transfer request I made into E-Trade, and did not lift the hold on my account that I haven't used in 5 years because they said I didn't ask to do so, when they had me change my username and password just so they can remove the hold. Our company mission is to have all our customers experience true service during the moments we serve them and the cornerstone of our core values is to always provide GOOD customer service. to 4:00 p. About Us Join the 402 people who've already reviewed E*TRADE. For information on the E*TRADE Customer Protection Guarantee visit the Security Center. Is this the only way to exercise warrants? Otherwise, etrade automatically liquidates that option within the few minutes before close on expiration and the option disappears from your account. And everything was just peachy until this year. Petty accrual of interest on non-invested funds held with E-trade. They left a message saying they are from etrade and want to talk. If you are calling from outside the US or Canada, you can The good news is that E*TRADE offers round-the-clock customer support, so you can reach out to them even if you're a night owl or if you live half a world away. Hours: 7am-10pm ET M-F, 11:30am-10pm ET Sat/Sun This isn't an attack on low asset values or meant to suggest that a 2 hour wait time is appropriate or an indication of good customer service; it isn't. Etrade sucks since the Morgan Stanley buy out I jumped to interactive brokers. I called ETrade customer service during business hours today and received a message that the wait time would be greater than 90 minutes. Find a local E-Trade near you in the E-Trade branch locator, Browse now! My solo 401k is with etrade. As a result, the bill pay transaction I’d set up for a mortgage payment failed. I asked Etrade customer service about this a few months back, and they said they don’t offer this. Admittedly, ETrade advertised based on "hey, you can do 99% of your stuff without talking to people" (and you could). Statement of Financial Condition 88w601m3. 369w501m3. Hours: 7am-10pm ET M-F, 11:30am-10pm ET Sat/Sun I cannot put to words how difficult frustrating and inept the customer service is there. can't even send a message --- the message center doesn't even have a button or link to compose/send message. I made my account a month ago and had restricted access and was told to call. Your account security is important to us. I have had Incompetency with the uninformed Phone Call pick-up people who dont know HOW to read a Full quote Line & premarket Hours. In addition to the many ways your assets are protected, the E*TRADE from Morgan Stanley Customer Protection Guarantee means you're not liable for unauthorized third-party use This fee is waived for extended hours and overnight session trades placed between 4 a. I'm stuck for now until I'm in the green, after that I'll be off to another platform. Only regret is that I need to wait until next calendar year to close out investment stuff (for tax reasons). In addition to some of the most advanced online security available, we offer the E*TRADE Complete Protection Guarantee, which Join the 436 people who've already reviewed E*TRADE. I opened a Fidelity account, put in the transfer request, and Fidelity says there's a problem with the transfer. If you’re a high value client, wait times are under 5 minutes and are typically assigned a specific account rep. This is because many brokers now offer premarket and after-hours trading. Regular 8 hours rule? So unfortunately etrade customer service reps get in trouble with their management if they don’t at least attempt to get you over to Morgan Stanley. 4PM~8PM EST (1PM~5PM PST) is standard after-hours trading time. So far, it has been 3 weeks with back and forth requesting additional documents and prove of identity. ET), the After-Market Session (Monday through Friday 4:00 p. About Us The Etrade site broke down 5/13/2024 at aprox. Securities products offered by Morgan Stanley Smith Barney LLC, Our goal is to help Redditors get answers to questions about Fidelity products and services, money movement, transfers, trading and more. @pedey69 Go to etrade r/etrade • by If you think the department you're trying to reach is only available during certain hours, request a callback from the rep who'd answer your call. Hi Charles Schwab corp (NYSE: SCHW) is the owner of TD Ameritrade. I could not trade and lost lots of money on a trade I was just about to enter. Their website chat box is temporarily unavailable. Hours: 7am-10pm ET M-F, 11:30am-10pm And I'm so out of here. Etrade also has one of the better high-yield savings accounts not only for brokerages, but any online platform. Extremely impressed with their customer service. New comments cannot be posted. Reply reply Getting through to customer service can take hours. Learn about its pros and cons, trading platform, sign-up bonus, and customer service hours. (a small percentage of) my transferred accounts within 48 hours. com or by contacting Customer Service at 800-387-2331 (or +1 678-624-6210 from outside the United States). But still withheld. Join the 307 people who've already reviewed E*TRADE. About Us ETRADE Footer. • Chat with customer service in the app Bank and save • Deposit checks, pay bills, transfer money, and get unlimited ATM fee refunds with your E*TRADE debit card. I opened the app pre-market and it showed me down $1,100 - on OPTIONS. I am. 5 hours. Join the 436 people who've already reviewed E*TRADE. Wait times are bad if you call the regular customer service number, but their retirement line has a different number and they've always been really good. E-Trade customer service is very bad, security team are the worst. If you would like further information on our fund administration services, please click here. It's easy and removes accountability. And yes, etrade customer service availability has truly gone down the drain since the pandemic started. I tried their Live Chat, and what a joke that is. ) Ugh. Etrade does NOT provide 4AM~7AM EST (1AM~4AM PST) trading to its customers. ET, and call 800-387-2331 to submit orders from 4 a. The muzak is permanently stuck in my head, but what's worse is not knowing if I'll ever get to speak with a rep. to 8:00 p. no live Chat: clicking on that link always says not available at this time 2). @etrade SUCKS ***** Meatsauce (@WillyMeatsauce) reported 34 minutes ago. m to 7 p. Steer clear of Etrade! Date of experience: 19 November 2024. Louis C. If you don't have an eTrade account, please take my advice and stay away - stay far far away. Funds cleared my bank, and the etrade account. I'm surprised by the lack of customer support: 1). Customer service use to be better, however it is better than most. In addition to the many ways your assets are protected, the E*TRADE from Morgan Stanley Customer Protection Guarantee means you're not liable for unauthorized third-party use I used to be able to email Etrade for customer service within my account. *Log on to etrade. Banking products and services are provided by Morgan Stanley Private Bank, National Association, For information on the E*TRADE Customer Protection Guarantee visit the Security Center. About Us 434w601m3. For quick answers to frequently asked questions view our FAQ Page. Review: If a mediocre web interface and absolute crap customer service is your jam, this is the place for you. Horrible customer service, fees for any type of transfer. E*TRADE sometimes provides its customers with cash credits or special offers related to the opening or funding of accounts or other activities. Please call Customer Service at 1-800-ETRADE-1 for more information. Stay informed and in control of your financial portfolio with our comprehensive gu Hello r/etrade!I’ve been lurking in this thread as an employee, but since I’m not- I’d like to answer any questions you guys have! I see some of your complaints about phone ques, getting transferred everywhere, long time to get info on paper work needed- and if I can shed any light on the situation or why they do that I will. etrade. When I want customer service they are usually very helpful. Members Online. I'm trying to think of when I've had worse customer service - I'm 68 years old so there's a lot to think about. Find out how to reach E*TRADE by phone, mail, or online chat for your brokerage or bank account. The company can be contacted by mail at the following address: E*TRADE Securities LLCPO Box 484Jersey City, NJ Live chat is currently closed. Call 800-387-2331 arrow_forward. Michael A Pizzi, CEO. Reply reply SpecificTalk269 Over 60 days sending new images of my documents and taking over 3, 4 hours on the phone so they can tell me that the image is not good , to take other pictures and wait 2 days , and call again, wait other 3 hours to hear the same thing. I will be selling my share (now worth $2), paying my fee, and closing the account (like I should have done 15 years ago). Banking products and services are provided by Morgan Stanley Private Bank, National Association, MSFS provides innovative product solutions and best-in-class client service for accounting, investor servicing, portfolio analytics, financial reporting, tax, middle and back-office support. That's not to long. com When I originally signed up for Etrade the hold time Ive been on hold for 2 1/2 hours so far today, before I spent 4 hours on hold with them yesterday just to give up because I figured at that point there weren't going to answer. I wouldn't recommend for anyone looking to invest their own IRA. It is now 3 pm PST on a Saturday. Hours: 7am-10pm ET M-F, 11:30am-10pm ET Sat/Sun Charting - After-Hours info: Yes Charting - Technical Studies info: 107 Charting - Study Customizations info: Yes Customer service. Upload document: security upload forms, applications and other documents to Customer Service. Etrade is neither good or bad in terms of trading hours. If this had been an "urgent" trade related issue, I would have been f'd. If you call from a registered number there is math and AI being done to put you in a queue. I had to wait for 2 and a half hours on the phone before talking to a human being and told me I just had to upload documents like social security card, drivers license, etc (No idea why I had to call just for them to tell me that). Priority. Statement of Financial Condition Upload document: security upload forms, applications and other documents to Customer Service. Fax numbers Primary Fax: (866) 650-0003. com to submit orders from 7 a. phone call takes 2-3 hours at least. Spent over 40 minutes on the phone without any resolution! My opinion is that is crappy customer service, heartless and also an ignorant take on the situation. I’ve been an etrade customer for many many years well before the pandemic. Should I just max out my Roth IRA every Upload document: security upload forms, applications and other documents to Customer Service. The My debit card stopped working and there's a two hour wait time for customer service Locked post. ? Or maybe Vanguard should charge $5 for each customer service call. 495w301m5. 5 hours now on the phone many times and still no resolution and cannot place any trades. | Read 81-100 Reviews out of 436 Etrade is doing its best to make sure that won't happen. E*TRADE customers can chat with a live customer service representative 24/7, You can also reach via their contact phone number: 800-387-2331 Additionally, additional information can be found on customer service page. Is this the right path for ny age? First time investor, looking for a brokerage, was between E-Trade and Fidelity. Hours: 7am-10pm ET M-F, 11:30am-10pm ET Sat/Sun I need help in finding a list of stocks in etrade fully paid lending Call Etrade customer service and ask them to verify everything I just wrote. Press the panic button now; don't wait for RMD issues and penalties to become a reality. The only option they said would be to download their data (they keep the data forever) and manually track your performance. ETRADE Footer. It went from a 114 minute to a 350 wait time!! Even their crappy email response takes several days!! I contacted Morgan Stanley/E*Trade Customer Service again, Friday evening (15Sep23) was told to change password again, but since the PIN number does not work, I can not change the password. which Etrade is getting instead of the Etrade customer!). Go to etrade r/etrade. Inexcusable. Sometimes I find myself to be SUCH an embarrassment. to 7:00 a. As with most loyalty programs the benefits change frequently, and I can't even find anything on Etrade's site that outlines what this program is. See the hours of operation and FAQs for common questions and issues. Does anyone know what is going on? Incompetent Customer Service. Open an You may change or revoke your eDelivery preferences at any time by updating your eDelivery settings on etrade. > Top 10 Customer Service Tips, £ 126. Dec 2nd, 2021. In the meantime, if your employees have questions or ask you for additional information, please have them contact OptionsLink customer service at optionslink@etrade. But, I did make it through to a person who reset my password in a few minutes. Why pay for customer service 14 hours a day on weekdays? How about just 9:30 a. Call us. OG. they keep putting you onhold to pass the Buck foward E*Trade's customer service has become so deplorable that I feel like filing a I have been an etrade customer for a many many years. Etrade customer service upvotes Our goal is to help Redditors get answers to questions about Fidelity products and services, money movement, transfers, trading and more. The options market had not even opened!! Once the market opened one of my ETRADE customer service is bad. They wouldn't respond to my options request or move assets into my margin account from my cash account. 7:30 a. We apologize for any inconvenience and thank you for your patience. If that matters to you. You can E*TRADE is a popular online broker that offers low fees, a wide range of investment options, and banking services. I recommend calling early in the morning before market hours for Find 79 E*Trade in the US. It would be faster to drive over there and go to guest services. but my call went unanswered for hours. First Aid 0 views ID: 2371. Same. Phone Email Address Website Socials Working hours Category Customer service info Additional information Common information FAQ Mobile applications Alternatives cpo@etrade. I called Trading Hours. Morgan Stanley, our parent company, offers wealth management, financial planning, investment ETrade Customer Service is the worst. Something as simple as redeeming points can take you up to 6 hours. Hours and Hours of hold time, ETrade Customer Service (Non-Platinum) I had an issue on a new account I had to open to register for the Reddit IPO on Monday. 1 Does anybody know what is happening right now with E*Trade customer service? I tried to call yesterday afternoon and waited on hold for 1. It’s no accident that their intuitive platform won them a top spot for ease of use on our listing of the best online brokers Etrade customer service is below 1 star Etrade customer service is below 1 star rating. Phone: 1-800-ETRADE-1 (1-800-387-2331) From outside the U. m ET. Their customer service is shit, their execution of orders is quite slow, and the mobile app is kinda tedious. 100% or in any way officially Upload document: security upload forms, applications and other documents to Customer Service. Edit: should also add that etrade segments it’s customers based on priority. com. I know it's because Etrade has locked my account for some reason. To score Customer Service, StockBrokers. ). | Read 361-380 Reviews out of 423 I'm living this. I tried to transfer funds from one account to another account within Etrade. Toll-free numbers Toll-free service from the UK, France, Germany, Ireland, Israel, Belgium, Norway, Scotland, and Spain is now live and employees can access the service by dialing: 00-800-3338-7233. £ 126. Share Sort by: Best. and 7 a. Probably going to move my account. 1 hour wait on calls with customer service and had to give up. Hours: Monday-Friday, 9 a. The best I can derive so far is that I might get faster customer support, which really means E-Trade Hours & Locations - Overview of all hours of operation today, on weekdays and for Saturday's and Sunday's. | Read 201-220 Reviews out of 300 NerdWallet's brokerage experts review E*TRADE, an online broker popular for its easy-to-navigate website and robust trading platforms and mobile app. Decided to start with E-Trade, went through the full onboarding, set up my 3 security questions, and for the past 24 hours this is all I see when I log into my Upload document: security upload forms, applications and other documents to Customer Service. Our agents are available from 8 AM - 8 PM ET on weekdays. Speak with a Customer Service Representative about your questions. on weekdays when markets are open instead of 8:00 a. Protecting our customers' personal and financial information is one of our top priorities. ET), and the Extended Hours Overnight Session (Sunday through Thursday 8:00 p. I Called the customers service today, and I waited only 10-15 minutes. Not going to call back since it just seems like a customer service call/attempt to get me into a managed portfolio. Your experience can help others make better choices. I think it more likely that assets don't stay at ETRADE because beneficiary services treats people like shit so of course they take their money elsewhere. ETrade has absolutely disorganized and incompetent customer service. Is the normal for ETrade?(I was especially surprised that there sales department would have prospective customers wait so long. You can't email anyone. E*TRADE Reviews: Written By Customers in Jan, 2025 Trending MyTeamGE provides a single entry point for Team Global Express diverse logistics and freight transport services, including track and trace, book a pickup, check your junk/spam folder or contact etrade@teamglobalexp. Since our founding in 1935, Morgan Stanley has consistently delivered first-class business in a first-class way. Posted by u/Zomgzilla - 1 vote and 3 comments "Your account has been restricted to placing closing orders only. Our goal is to help Redditors get answers to questions about Fidelity products and services, money movement, transfers, trading and more. I requested call backs on their chat service multiple times to no avail. ETrade's customer service was great. Customer Service . Hours: 7am-10pm ET M-F, 11:30am-10pm ET Sat/Sun Nothing can done on Saturdays anyway. can’t help here with specific account service issues, we can help troubleshoot and point you in the right direction. They are very knowledgeable, and their customer service hours are reasonable. I received the same message calling as a customer and again calling as a new customer. until 7 a. You have to wait 48 hours for an answer about the account only to find that it was denied again. | Read 21-40 Reviews out of 418 What is going on with ETRADE customer service? Yesterday I called and it says wait time is 90 minutes, I waited hoping its a joke but after an hour, no once is answering. Trading during Extended Hours Trading Sessions (including the Pre-Market Session (Monday through Friday 7:00 a. Their platform also crashes regularly where etrade doesn’t. Because I've been trying to reach them all week, and each time I call their customer service line, I give up after ~2. Where is E*Trade Financial located? E*TRADE customer service is available by phone (800-387-2331), 24 hours a day, seven days per week. They still have issues with their software malfunctioning and nonexistent customer service so if you want to throw your money away and trust ETRADE go right ahead but I’ve been trying to get my money back for almost 4 years. Sux Reply From outside the U. I have been calling both the activation service 1-800 number, and the long distance number, hoping to get my call answered in a reasonable amount of time. com Live Chat How to contact E*Trade Financial? You can reach E*Trade Financial by phone at +1 800-387-2331. Get help with your accounts, transactions, technical support, filing a claim, finding a financial professional, finding a vision or dental provider and FAQs. The automated system said it was a two hour wait when I called. Thanks for reading, vent over (for now). I don't have time to wait around on hold when I call them. Open an account online now Opens a new window. 00. Etrade customer service is below 1 star Etrade customer service is below 1 star rating. Hours: 7am-10pm ET M-F, 11:30am-10pm ET Sat/Sun They are usually only set in response to actions made by you that amount to a request for services, Customer Contacts Mr. r/etrade. I could always just chat with customer service through the website, or send a secure message and get a quick response And then the rep I do talk to in beneficiary services always says my case manager will call within 48 hours - case manager has never Not once ever has Etrade customer service reached out to me before I had to contact them to advise me of any potential paperwork errors. qzpf voeayr xlkvizw mmphsob gokvf xiqw xic can xmapogjc dbjc