Your account has been locked This lockout mechanism helps protect your account from unauthorized access. To search, enter your question and click "Sign in to contact support" at the bottom of the page. You can use the following link to verify your mobile phone (can be any mobile phone that accepts the code), successful verification may unlock your account: Account has been locked - Microsoft Support. Luckily windows hello for business is still working. To proceed, we’ll send you an email to confirm it’s you trying to sign in or to report unfamiliar activity. Jun 1, 2024 · I have the same problem like Umar, tried Account Recovery Form and added secondary email for verification method. If you are still unable to unblock your account by entering the security code or changing your password, go to “When you can't May 15, 2024 · Based on your description, it seems that your account has been locked due to a violation of the service agreement, can you find a button similar to [Unlock] on the login screen of your Microsoft account, which will lead you to the steps to unlock your account. Firstly, you can follow the steps provided in this document to unlock your account if you haven't tried yet. When I tried to report the issue, I was told that my email account has two-step verification enabled and cannot be unlocked for me. Best Regards, Jason. My account is compromised. Remember this is a individual Microsoft account not a work or school where there is a admin that can reset user. ”email : ***@outlook. " Contact your support person to unlock it, then try again. 2. When the results appear, scroll to the Jan 13, 2025 · I have been using my other account d****** Email address is removed for privacy *** for years and on the past month it has been showing that my account is locked when I try to sign in. If your account has been locked, it may be due to some unusual activity, and Microsoft needs to verify your identity. 2 days ago · No i don't have permission to a specific azure ad tenant. After trying this procedure, I still got the same "Your account has been locked" I have replied to this email but till today 9th May, 2022 no response whatsoever. Try another method. Jun 11, 2024 · I'm very sorry for the bad experience, but I'll do what I can to try and help, you can try visiting this link, it's a kind of form you fill out when your account prompts to be locked. Mar 21, 2025 · Since account issues involve your personal privacy, Microsoft support agents do not have the authority to unlock your account. azure. Tried having someone else on my team block and unblock my account in azure ad but this did not accomplish anything. Here are the steps you can take to address this issue: Jan 9, 2024 · I have already reset this account to be sure it's not the root problem, and ensured that I have multi-factor identification set up. The contact information you provide must not have been used for your Facebook account before. We recommend checking out the following resources for help in regaining access to your account:. I use this account to activate sandbox and for learning purpose. " Oct 29, 2024 · Your account has been locked We've detected some activity that violates our Microsoft Services Agreement and have locked your account. Binh. If your account has been compromised or hacked and you can no longer access it, please contact Support here. Y - MSFT | Microsoft Community Support Specialist Dec 29, 2024 · Once logged in, create a new Windows user account, set a new password, and transfer all your files from the old account to the new one. Dec 14, 2022 · If I go to any Microsoft web services, it says that my account has been locked. Mar 1, 2025 · Learn why Microsoft locks your account and how to unlock it with a security code, automated self-help, or contacting support. Mar 21, 2025 · All of a sudden Microsoft has locked my account, when U tried to logged in it says this Your account has been lockedWe've detected some activity that violates our Microsoft Services Agreement and have May 5, 2025 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. Sign in to another available personal Microsoft account. Unlocking your account To unlock your account, you'll need some additional… May 30, 2024 · If you are unable to obtain a security code, or your security code does not work, go to “When you can't sign in to your Microsoft account” and follow the instructions under “I can't get a verification code”. We recommend checking out the following resources for help in regaining access to your account: Feb 20, 2025 · You can try the method in the link below to unlock your account. Feb 20, 2025 · If your new Outlook (Microsoft) account is locked and you haven't added a phone number or email for recovery, your options for verifying and unlocking it are limited. How do i disable this pop up? If the account was set up by your school and you are no longer a student there, it is to be expected that the account will be closed sooner or later. I am writing to request urgent assistance regarding my Microsoft account (***@outlook. What should I do? Before my email gets locked, I've been harassed with spam emails every day and my email address has been used to sign up for numerous services. This usually requires you to unlock your account by obtaining a security code through the Microsoft Account Management page. I also understand the importance of this account to you. You can also contact online support for help, click on this page Contact - Microsoft Support. We've detected some activity that violated our Microsoft services agreement". "Your account has been lockedWe've detected some activity that violates our Microsoft Services Agreement and have locked your account. Jun 13, 2024 · If your Office 365 account is temporarily locked, it usually means Microsoft has detected unusual activity or multiple failed sign-in attempts, and has locked the account to protect it from unauthorized access. Under Products & Services, select "Other Products. To get help and troubleshoot other Microsoft products and services, enter your problem here . Nov 24, 2024 · According to your description, you have encountered the problem of your account being locked. Nov 26, 2024 · I have the same issue, its crazy and out of control, i'm creating the account for the gaming purpose and only using it to received email from the gaming company, i've already link it to an alternative email but since im from Indonesia i cant link it to any phone number because Microsoft kinda blocked my country phone number, and guess what 3 of my account just randomly getting blocked today Dec 5, 2019 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. If your account has been locked - Microsoft Support. microsoft. Hope you understand! In order to confirm that it is you who is operating, you need to perform the unlocking steps yourself, which is to protect your account security from others to log in. （ Account has been locked - Microsoft Support ） Dec 11, 2024 · If your account has been blocked, or you don’t have a verification method for your account, then you will need to change your password to recover your account: Help with the Microsoft account recovery form - Microsoft Support Jan 7, 2025 · Hallo Microsoft . My Outlook email account was locked due to multiple incorrect password attempts. Based on your description, I understand that your account has been locked and you are prompted to try an alternate method of authentication when you try to recover your account, which may be because the alternate information you associated with it is no Aug 17, 2024 · 1. Sep 3, 2024 · It says my account has been locked, and I have tried to follow the steps to unlock it: I first had a code sent to my email, which I received and entered correctly. Jun 9, 2024 · If your account has been disabled in the App Store and iTunes Store If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. The issue is not with azure tenant it's with my Microsoft account and it is locked. How to appeal this and unlock your account Look for the username at the top of this notice. Nov 26, 2024 · I have the same issue, its crazy and out of control, i'm creating the account for the gaming purpose and only using it to received email from the gaming company, i've already link it to an alternative email but since im from Indonesia i cant link it to any phone number because Microsoft kinda blocked my country phone number, and guess what 3 of my account just randomly getting blocked today Dec 26, 2024 · Don't worry, you can try my suggestions below to unlock your account, I hope my suggestions can help you. A Microsoft agent provides steps to unlock the account, reset the password, and contact online support. com) which has unexpectedly been locked. Jan 9, 2025 · My microsoft account has been blocked. Contact your support person to unlock - Microsoft Community]. Dec 25, 2020 · Your account has been locked. May 9, 2022 · After filling the form I got an email the next day from SIR9854904 - Concern Microsoft Services Account reset:Outlook. Dec 5, 2019 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. This security measure prevents access until we verify your identity. Unlocking your account. Aug 20, 2024 · I sympathize with your predicament and I can understand your desire to restore your account. However, you can try the following steps: Jun 27, 2024 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. 4 days ago · If you’re seeing the dreaded “Your Account Has Been Locked” message on your Microsoft account, don’t panic. Account has been locked - Microsoft Support. If you see one of the following messages, your Apple Account locked automatically to protect your security and you can’t sign in and use any Apple services: I hope this message finds you well. Dec 16, 2024 · Microsoft accounts are typically locked if the account holder has violated the Microsoft Services Agreement. " 4. You log into Facebook and see a message that your account has been locked. To unlock your account, you’ll need some additional assistance. May 2, 2025 · my account is locked, can't verify via Mobile Number with notification “Try another verification method”. Sep 24, 2024 · A user asks how to recover access to their Microsoft account that was locked and has important work mail. id Feb 5, 2025 · If sign-in attempts on your Mozilla account are blocked and your account has been locked for security reasons, it means unusual activity was detected on your account. " Jan 18, 2023 · As per the description you have shared, we understand that you are getting "Your account has been locked. My school account was recently deleted without any prior notice, and I’ve lost access to my email, OneNote, OneDrive, and other services. I received email confirming the account is verified and I changed the password accordingly. Do i have to wait 30 days to try and sign in again? I am confused how this is working See, Account has been locked article for your Nov 13, 2024 · I am experiencing a very similar issue to this post: ["Your account has been locked. We’ve detected some activity that violates our Microsoft Services Agreement and have locked your account. Feb 9, 2022 · So i keep getting a pop up from microsoft saying this account has been locked, the account is the email for the school i used to go to. Follow the prompts to confirm that the account you’re trying to recover belongs to you. com Community . May 25, 2025 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. Detailed instructions can be found in the "Fix a corrupted user profile" section on the Microsoft support page: Troubleshoot problems signing in to Windows - Microsoft Support Jan 4, 2025 · My account is locked because it got hacked and the hacker kept trying to login to my account after I changed the password which caused my account to get locked and blocked. Post questions, follow discussions and share your knowledge in the Outlook. Please help!!! My account is attached to the cellphone number, it’s the same number I’m sending this message to you with. 5. We recommend checking out the following resources for help in regaining access to your account: Mar 21, 2025 · Since account issues involve your personal privacy, Microsoft support agents do not have the authority to unlock your account. Welcome to the Microsoft community. Click on "Chat with a support agent in your web browser". Contact your support person to unlock it, then try again. Help with the Microsoft account recovery form. Find out how long the lockout duration is and how to prevent it. com Your account has been locked We've detected and removed content in your account that violates our Microsoft Services Agreement and have locked your account. Jan 7, 2025 · Hi, Muhammad Faheem4. 1. Unfortunately, the same problem pop-up saying "your account has been locked". Thank you for your efforts and attempts. co. 3. Account has been Dec 17, 2024 · 1. This doesn't have any impact on portal. Please try logging https://account. Microsoft takes the security of your account very seriously, and to prevent malicious attacks, the system will automatically lock your account after detecting too many unsuccessful login attempts. The solutions for unlocking your account are provided in Oct 22, 2024 · I tried to sign in to my hotmail account and i got a block stating "Your account has been locked. Terms of use Privacy & cookies Privacy & cookies Mar 11, 2025 · Understand why your account is locked. com (screenshot) via my Gmail. Dec 24, 2019 · Your account has been locked. How to appeal this and Aug 23, 2024 · To protect your account and its contents, our support agents and advocates can only send password reset links or access and change account details when you submit the account reinstatement form. That verification method is not working now. Navigate to "aka. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message. I created this account from my Android phone (Samsung S25 Ultra) and later subscribed to Microsoft 365 Copilot (1 user / 5 devices) using my HP ProBook laptop using this account (***@outlook. so its connected to word ect. com, which continues to return "Your account has been locked. Fortunately, Microsoft provides multiple ways to manage your Microsoft account, recover access and, secure your account again. Is there any way I can resolve this? Thanks. Account security issue: Your account may have been locked due to suspicious activity detected or a violation of the Microsoft Service Agreement. i have tried to complete the form but there is no tab for this reason and i tried using the problems listed and get an email stating we are not able to help you with a Sign-in options. I need to unblock it. It is therefore recommended that you wait patiently for a reply to your email in your alternate mailbox Sep 19, 2024 · *****@outlook. You may refer to the link belowAccount has been locked - Microsoft Support For more information about what kind of lock you’re experiencing and why your account may have been locked, please go here. last day i create a new microsoft account for Free Office Home Student 2021, my office allready linked to the account, today i want to login again to email it said "Your account has been locked", and i tried to input the phone number to get the code it said "this methode cant be use" & dont give me alternate methode , can microsoft support help me for this problem? Aug 3, 2021 · Hello, Around 2 days ago my account was locked for no reason and I have been unable to get back into it since. If your account has been locked - Microsoft Support . In this guide, we’ll Jul 11, 2024 · It has been happening like this for a while. We’ll take you through some steps to unlock your account the next time you log into Facebook or when you follow the link in the email. Under Categories, select "Manage account security" and click Confirm. In this guide, we’ll Nov 19, 2024 · Learn what to do if you can’t sign in to your Apple Account or Apple services because your account is locked, not active, or disabled. This is because the number associated with that account is an old number that is no longer in use, and it does not give me the option to verify using an alternative phone number, otherwise I would have. Input “ account ” and press “ Get help ”. Then it said I had to verify with a phone number instead, so I entered my phone number only for it to say "Something went wrong". I understand your anxiety. Unfortunately, I no longer have access to the phone number linked to the account, so i can´t reacrivate the email or change the password. Dec 24, 2024 · Firstly, on the screen where you enter your phone number for verification, you don't necessarily have to enter the security verification phone number from your Microsoft account, you can try to use another phone number to unlock your account. Mar 24, 2025 · My email account has been locked. This issue can occur for various reasons—suspicious activity, sign-in attempts from unfamiliar locations, or security concerns. In this case, Microsoft will temporarily lock your account to secure it. When a Snapchat account has been compromised (also known as 'hacked') it means that Jun 27, 2024 · My account has been locked. How to try to unlock your account Dec 16, 2024 · Microsoft accounts are typically locked if the account holder has violated the Microsoft Services Agreement. ms/compliancelock" and we’ll get you to the right place. Once you have successfully passed all the security checks, follow the instructions to reset your password. com). com with your account, did you see any notification like this telling you that your account has been locked? A screenshot would be really important for us to find the truth. The 2FA app Dec 26, 2024 · According to Microsoft's relevant agreements, Microsoft will not lock your account without any reason, it is likely that hackers attacked your account, Microsoft out of the protection of your account, temporarily locked your account, you can check the reason for locking through the following link For other help with your Microsoft account and subscriptions, visit Account & Billing Help. When I follow the link and fill out the form. xup zxca oavuiafo ufmqv eazefd ngziwn dwx imj ubxavvyw xvcph